Job Description

About BNI

Established in 1985, BNI is the world’s largest business referral network. With over 325,000 small-to medium-size business Members in nearly 11,000 Chapters across 77 countries, we are a global company with local footprints. Our proven approach provides Members with a structured, positive, and professional referral program that enables them to sharpen their business skills, develop meaningful, long-term relationships, and experience business growth.

关于BNI:

BNI，成立于1985年，是全球知名的商业引荐人脉网络平台。作为一家国际化企业，我们的足迹遍布全球78个国家及地区，设有超过11,000个分会，为超过320,000名中小企会员给予支持。四十年来，我们通过切实有效的策略，为会员提供一套架构完善、正面积极且专业高效的引荐系统，助力会员精进商业技能，建立深远而有意义的合作关系，并共同见证业务蓬勃发展。

Overview 

We are looking for an ambitious Operations Coordinator to support the President of BNI Mainland China leading administrative/project assistant efforts. To be successful as an Operations Coordinator, candidates should be professional, polite, and attentive while also being accurate. They should always be prepared and responsive, willing to meet each challenge directly, comfortable with computers, and excel at both verbal and written communication. Most importantly, the successful candidate should have a genuine desire to meet the needs of others. This role will have Global responsibility with heavy administrative focus and the opportunity for professional growth and development for future roles.

概述

我们正在寻找一名有抱负的运营协调员，以支持BNI中国大陆总裁领导行政/项目助理工作。要成为一名成功的运营协调员，候选人应该专业、礼貌、细心，同时也要准确。他们应该随时做好准备和响应，愿意直接面对每一个挑战，熟练使用电脑，并擅长口头和书面沟通。最重要的是，成功的候选人应该有满足他人需求的真诚愿望。该职位将负责全球事务，并将重点放在行政管理上，并为未来的职位提供专业成长和发展的机会。

Roles & Responsibilities  

• Research and follow up on communications forwarded through Zendesk
• Collections through varying payment methods
• Data and database management
• Update communication channels with regional engagement information
• Update and distribute performance data spreadsheets
• Participate in weekly team and status calls
• Collaboration with Member Success Center

角色与职责

●研究并跟进通过Zendesk转发的信息

●通过不同的付款方式进行收款

●数据和数据库管理

●通过区域参与信息更新沟通渠道

● 更新电子表格和分发性能数据

●参加每周的团队和状态电话会议

●与会员成功中心合作

Core Competencies 

• Analytical and detail-oriented
• Good communication skills
• Problem-solving and conflict resolution skills
• Solid time-management abilities with the ability to prioritize tasks
• Customer-centric and team-oriented personality
• Ability to work under pressure

核心竞争力

●分析能力强，注重细节

●良好的沟通能力

●解决问题和冲突的能力

●扎实的时间管理能力，能分清任务的轻重缓急

●以客户为中心，有团队意识

●能够承受工作压力

Minimum Requirements  

• Bachelor’s degree in related field preferred
• 3-5 years previous experience in a similar role required
• Experience with databases and project management software required
• Hands-on experience with MS Office Suite (particularly MS Word and MS Excel)
• Basic math and computer skills
• Ability to work independently and reliably
• Flexible and adaptable

最低要求

●相关专业本科以上学历优先

●3-5年相关工作经验

●具备数据库和项目管理软件的使用经验

●MS Office套件(特别是Word和Excel)的实际操作经验

●基本的数学和计算机技能

●能够独立可靠地工作

●灵活、适应性强

This is a full-time, non-exempt paid remote position. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

此职位为全职。请注意，本职位描述并未详尽列出所有相关的活动、职责或责任。随着公司发展的需要，相关职责、责任和活动可能会随时调整，恕不另行通知。

BNI’s wonderful culture based on Givers Gain® is lived out every day by our team and over 320,000 Members globally.

在BNI，我们与全球超过320,000名会员共同践行着“付出者收获”（Givers Gain®）的核心价值理念。

Learn more at BNI.com

如需了解更多信息，请访问我们的官方网站 BNI.com

An equal opportunity employer.

我们是一家倡导机会平等的企业，期待与您携手帮助更多中国企业家实现梦想。