Job Description

About BNI®:

Established in 1985, BNI is the world’s largest business referral network. With over 325,000 small-to medium-size business Members in over 11,000 Chapters across 77 Countries, we are a global company with local footprints. Our proven approach provides Members with a structured, positive, and professional referral program that enables them to sharpen their business skills, develop meaningful, long-term relationships, and experience business growth.

Visit to learn how BNI has impacted the lives of our Members and how it can help you achieve your business goals.

Who We’re Looking For:

Reporting into the President of BNI Singapore the Operations Manager will act as a trusted advisor and strategic partner who is the individual responsible for leading operations across BNI Singapore. They will drive strategic transformation and operational excellence to enable a learning culture where collaboration, innovation, agility, and future dash thinking thrive.

BNI offers numerous professional and leadership development opportunities and is a place for driven, hard-working, and talented individuals to grow and further their careers in a global and local organization committed to making a difference.

This Role Entails the Following:

• Work closely with the ND and management team to ensure that all operational, administrative, and compliance functions are properly executed following best practices.
• Leave the administrative support and day-to-day operations including managing the administrative team, owning the relationships with the national and global support team, and overseeing customer and field leader support.
• Lead the transformation of production towards operational excellence through continuous improvements.
• Ensure the efficiency of the national office team to meet current and future needs from operational, financial, team development, strategic, and data-driven perspectives.
• Ensure compliance with applicable employment laws and the application of company practices and policies, in collaboration with the human resources department.
• Ensure, in partnership with other departments, the achievement of the overall objectives for the National office team.
• Oversee the planning and coordination of the annual national and regional events
• Support the building and management of a strong, talented national office team.
• The role requires a full-time presence at the workplace.

Minimum Requirements

• At least five years’ experience in operations and/or organizational development or MBA or EMBA from a competitive program or degree in business administration, communications, or any related field.
• Track record of leading operational excellence.
• Ability to thrive in a fast-paced environment with multiple priorities.
• Ability to act as a change agent and lead others through change.
• Strong communication and interpersonal skills.
• Ability to work independently and reliably.
• Flexible and adaptable.
• Familiarity with BNI is preferred but not required.

Background checks and references are required. This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

BNI’s wonderful culture is based on Givers Gain® is lived out every day by our team and over 320,000 members globally.

An equal opportunity employer.