Operations Coordinator – Milan

Position Summary:

The Operations Coordinator, reporting to the Operations Manager, provides administrative and operational support to the BNI (Business Network International) chapter, facilitates smooth communication, event coordination, and member engagement through various platforms and tools including BNI Connect.

Roles and Responsibilities:

• Assist with managing BNI events, including scheduling, venue coordination, and member registration.
• Support chapter members with any technical issues related to BNI Connect and other networking tools.
• Coordinate and facilitate member communication through BNI Connect and other platforms.
• Maintain and update member databases, ensuring accuracy and completeness of information.
• Provide administrative support to the BNI leadership team, including preparation of reports and documentation.
• Handle inquiries from potential members, guiding them through the onboarding process.
• Track attendance and ensure the proper documentation of member participation and contributions.
• Assist with marketing and promotional efforts for chapter events and meetings.
• Support the BNI Director with organizing trainings, workshops, and other member development activities.
• Any additional duties needed to help demonstrate our core values, drive our vision, and fulfill our mission.

Required Qualifications:

• High school diploma or equivalent
• Minimum of 2 years of administrative experience
• Strong sense of autonomy and empowerment with professional maturity
• Knowledge of online collaboration tools and platforms.
• Skillful in multi-tasking, prioritization, organization and strong communication via written, verbal, visual and social
• Proficiency in Microsoft Office Suite (Word – Intermediate to Advanced, Excel – Intermediate, PowerPoint – Intermediate) and general computer literacy.

Preferred Qualifications:

• Bachelor’s Degree
• Experience in a networking or membership-based organization
• Familiarity with business networking tools

Physical Demands and Working Conditions

Sedentary work. Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Repetitive motion. Substantial movements (motions) of the wrists, hands, and/or fingers. The worker is required to have close visual acuity to perform an activity such as preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading.

This is a full-time position. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

An equal opportunity employer.

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