Operations Coordinator, Colombo, Sri Lanka

Position Summary:

Empowering the team, the Operations Coordinator is a cool-headed problem-solver often switching between different tasks fluidly. This role effectively communicates with all levels of the organization and customers through all mediums and multi-platforms. The Operations Coordinator works in an office environment, performs administrative duties, and provides support to leaders. This is a dynamic role demonstrating flexibility and confidentiality. This role is directly supported by the Operations Director/Manager

Roles and Responsibilities:

• Provides high-level administrative support and assistance to assigned leadership and other team members.
• Support Members, Directors, and Ambassadors with any technical issues related to BNI Connect and other networking tools.
• Performs clerical and administrative tasks including arranging travel and accommodations for team as assigned, drafting letters, memos, reports, and other documents.
• Support the Operations Director/Manager with organizing trainings, workshops, and other member development activities..
• Assist with marketing and promotional efforts for events, trainings and meetings; both locally and nationally
• Collaborates and provides strategic administrative support on strategic initiatives and projects.
• Observing, reviewing and analyzing operational processes to identify inefficiencies and areas where improvements could be made.
• Drive process improvement and policy development initiatives that impact the function; continually seek ways for us to do ‘this’ better.
• Any additional duties needed to help demonstrate our core values, drive our vision, and fulfill our mission.

Demonstrated Competencies:

• Problem-Solving
• Self-Management
• Quality Management
• Technical Proficiency
• Communication
• Teamwork

Required Qualifications:

• Two-year degree or Equivalent Experience
• Two or more years of experience in an administrative role supporting senior leadership
• Stellar interpersonal and communication skills
• Ability to build relationships with key stakeholders 
• Detail-oriented with good time management skills 
• Ability to prioritize work in a fast-paced, quickly changing environment
• Takes initiative, anticipates needs, and exercises independent/sound judgment.
• Discretion and confidentiality 
• Intermediate Excel skill level