Chapter Success Coach – Kalamazoo, MI (1424) Apply Now

  • Sales
  • Kalamazoo, MI, USA
  • Posted on 01-17-2024
Job Summary

Job Description

About BNI:

Founded in 1985, BNI is the recognized worldwide leader in business networking. With over 11,000 Chapters meeting every week in more than 77 countries, we have grown to over 325,000 Member businesses. BNI Members meet each week to share qualified business referrals, to grow professionally, and to create lifelong relationships with like-minded business professionals. Strong leaders have tremendous earning potential and unlimited professional development opportunities. This is an exceptional opportunity for the right individual.

Overview 

The Chapter Success Coach (CSC), reporting to the Managing Director of their region ensures US CORE Chapter and Member success. CSCs support Chapter growth and ensure every Member has the referral partners they need to be successful. Our most successful CSCs are actively engaged in building relationships, education, accountability, and growth support for 3-5 chapters. This position works 20-25 hours per week maximum with 80% of time focused on sales and sales maintenance.

Roles & Responsibilities  

  • Promote Membership through recruitment and Member retention in each Chapter.
  • Develop and implement, with the manager, an effective strategy to ensure Members renew their Membership on a recurring basis.
  • Promote Chapter growth through operational support, outreach, training, marketing, coaching, and development.
  • Responsible for sales growth of BNI events such as conventions, higher tiered Memberships, outside training.
  • Routinely visit, engage with, and recognize success in each chapter outside of the CSC’s home office by regularly attending in person, BNI Regional Events to encourage new Member growth, improve Member loyalty, and increase Member lifetime value and driving sales to increase new Membership, for a minimum of 3 hours per week.
  • Continuously identify prospects and engage them with relevant offers.
  • Manage leadership team selection and training process ensuring each Chapter has a professional, focused, and growth-minded Leadership Team.
  • Call and welcome new Members within two weeks of their Membership induction.
  • Manage and train the sales process in every chapter and participate in required position training
  • Consistently attend regional and CORE team meetings
  • Other tasks and elements as communicated by BNI’s US Core Leadership

Core Competencies 

  • Sales & Sales Management
  • A Sales-focused & Growth Mindset
  • Communication & Negotiation
  • Collaboration & Team Building
  • Leadership & Accountability
  • Conflict Resolution
  • Organized & Detail-Oriented

Minimum Requirements 

  • High School diploma/degree or equivalent experience required
  • Valid driver’s license required
  • Commitment to excellent customer service required
  • Professional work experience in sales preferred
  • Experience in territory/account management preferred
  • Prior BNI experience preferred
  • Superb time management and planning skills
  • Strong communication and negotiation skills
  • Proficiency in MS Office

This is a part-time, monthly commission-paid position. BNI’s wonderful culture is based on Givers Gain® is lived out every day by our team and over 325,000 Members globally.

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Learn more at www.bni.com.

An equal opportunity employer

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