Operations Manager – New Zealand

Ready to lead operations that drive impact and innovation?

About Us:

BNI is the world’s leading business networking organization, connecting entrepreneurs and business leaders, and helping businesses thrive through meaningful relationships. Globally, we are a trusted name in collaboration and growth, but here in Aotearoa, we are proud to support over 3,200 members across New Zealand.

Our Christchurch-based team may be small, but the scope of what we do is huge. We work with a diverse network of stakeholders and Members nationwide, ensuring smooth operations and delivering exceptional support. At BNI, we are not just about networking, we are about creating a culture of trust, innovation, and shared success.

To support our period of growth, we are looking for an Operations Manager who thrives on solving challenges, driving efficiency, and shaping the future of our national operations.

This is your chance to take ownership, innovate, and make a real impact in a dynamic, values-driven environment that connects local businesses to a global community.

About Your New Role:

• Lead with purpose: Take ownership of operational systems and processes, streamlining workflows to deliver maximum efficiency and impact.
• Empower and grow: Coach and develop a small, high-performing team while supporting a wide network of internal stakeholders and customers across New Zealand.
• Drive strategic projects: Oversee key initiatives, including integrating core and franchised regions, ensuring smooth execution and alignment.
• Turn strategy into action: Implement global strategies and measurable outcomes that make a real difference.
• Collaborate and connect: Build strong partnerships across teams nationally and globally whilst fostering alignment and a culture of trust and innovation.
• Deliver with impact: Manage resources and service delivery, contributing to procurement, contracts, events, and training that elevate member experience.
• Own the numbers: Oversee and manage P&L budgeting and risk within operations, supported by a well-established support function across finance, HR, IT and legal.

About You

You are a forward-thinking individual who brings clarity, energy, and innovation to every challenge.

You have:

• Proven experience in a similar leadership role.
• Strong people management and coaching skills.
• Ability to work confidently with a wide range of stakeholders and customers.
• A growth mindset with strategic thinking and solution-focused decision-making.
• Ability to adapt and innovate across diverse teams and projects.
• Passion to be on the journey of growth with us!

What’s In It For You

• A leadership role with autonomy and real impact.
• Opportunities for personal and professional growth.
• A supportive, values-led culture that celebrates innovation and ownership.

Join BNI and help us shape the future of business networking.  If you are ready to take a step up into a role where you will need to lead with vision, drive operational excellence, and make a global impact, apply today.