Job Description

BNI is Looking for an All-Star Regional Admin!

About BNI

Established in 1985, BNI is the world’s largest business referral network. With over 300,000 small-to medium-size business members in nearly 11,000 chapters across 76+ countries, we are a global company with local footprints. Our proven approach provides members with a structured, positive, and professional referral program that enables them to sharpen their business skills, develop meaningful, long-term relationships, and experience business growth. 

BNI Sri Lanka has 18 chapters with 500+ members, locally passed over 18,386 referrals, which generated 2B+ in closed business for its members. Noteworthy achievements and initiatives have allowed our members to network with each other all over Sri Lanka and ensuring they always have the resources to help on your journey. Our training incorporates best practices from all over the world.

Position Summary 

Job Description:  Regional Admin for Sri Lanka

Reporting to the Area Director for BNI Sri Lanka (located at BNI Sri Lanka), the Regional Admin will work to ensure that every BNI member and potential member has an exclusive, VIP experience and becomes a natural promoter of BNI.  This is an excellent opportunity to become part of a growing team and a growing company.   High performers will have increased growth opportunities available to them.

Roles and Responsibilities

This Role Entails the Following:

• Member Application entry, updates, and General Management
• Managing backend member functions of our BNI Connect system database.
• Updating rosters; add/drop/name modifications/etc.
• Payment reconciliation
• Customer Service support via Zendesk online support
• Member and director support through inbound/outbound calls and chat to teams in the United States
• Working hours consistent with Sri Lanka business hours

Qualifications

Job Requirements:

• High sense of urgency and attention to detail
• Three-year degree with a 3.0 GPA or better or significant offsetting experience
• Administrative background
• Advanced knowledge of Microsoft Office suite; especially Excel for data analysis
• Strong references, clean background, customer service orientation, and professional demeanor
• Excellent oral communication skills with a high level of professional confidence
• Comfortable working in a fast-paced and collegial environment
• An appreciation and excitement for our culture of Givers Gain®

This is a full-time role based out of BNI’s Sri Lanka office, with frequent correspondence with Reporting Manager in Sri Lanka. 

Background check and references required. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. 

BNI’s wonderful culture based on Givers Gain® is lived out every day by our team and 300,000 members globally.  

Learn more at BNI.com  

An equal opportunity employer. 

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