Director of Operations Apply Now

  • Operations
  • Amsterdam, NL, Netherlands
  • Dave van Klingeren
  • Posted on 04-26-2023
Job Summary

Job Description

About BNI®:

Founded in 1985, BNI is the recognized worldwide leader in business networking. With over 10,900 Chapters meeting every week in more than 77 countries, BNI has grown to over 300,000 Member-businesses. BNI Netherlands + Flemish Belgium started in 2003 and currently supports nearly 160 Chapters and over 3,600 Member-businesses across the two countries. We are setting up a new and improved Headquarter office for BNI NL + FB in Amsterdam and building a strong, talented team to go with it. Strong leaders have high earning potential and unlimited professional development opportunities. This is an exceptional opportunity for the right individual.

Who We’re Looking For:

Reporting into the National Director (“ND”), the Director of Operations will act as a trusted advisor and strategic partner to the ND, who is the individual responsible for leading operations across BNI Netherlands + Flemish Belgium. They will drive strategic transformation and operational excellence to enable a learning culture where collaboration, innovation, agility and future-thinking thrive. BNI offers numerous professional and leadership development opportunities and is a place for driven, hard-working, and talented individuals to grow and further their careers in a global and local organization committed to making a difference.

This Role Entails the Following:

  • Work closely with the ND and management team to ensure that all operational, administrative and compliance functions are properly executed in accordance with best practices
  • Lead the administrative support and day-to-day operations of BNI Netherlands + Flemish Belgium including managing the administrative team, owning the relationships with the bank + global accounting/finance team, and overseeing customer and field leader support
  • Lead the transformation of production towards operational excellence through continuous improvements
  • Ensure the efficiency of the National Office team to meet current and future needs from operational, financial, team development, strategic and data-driven perspectives
  • Ensure compliance with applicable employment laws and the application of company practices and policies, in collaboration with Human Resources department
  • Ensure, in partnership with other departments, the achievement of the overall objectives for BNI Netherlands + Flemish Belgium
  • Oversee the planning and coordination of the annual National Conference for BNI Netherlands + Flemish Belgium
  • Oversee the implementation of globally provided services as they become available to BNI Netherlands + Flemish Belgium
  • Support the building and management of a strong, talented National Office team in Amsterdam

Minimum Experience & Education:

  • At least 10-12 years’ experience in operations and/or organizational development
  • MBA or EMBA from competitive program
  • Bachelor’s degree in business administration, communications, or any related field
  • Track record of leading operational excellence
  • Ability to thrive in a fast-paced environment with multiple priorities
  • Ability to act as a change agent and lead others through change
  • Strong communication and interpersonal skills
  • Proven project management skills
  • Ability to collaborate across the organization to drive projects forward
  • Fluency in English and Dutch, both spoken and written
  • Availability for travel domestically and sometimes internationally (up to 10% of the year)
  • Proficiency in MS Office (MS Excel and MS Outlook, in particular)

Preferred skills and qualifications (not required):

  • Basic bookkeeping experience (accounting and budgeting)
  • Experience in developing internal systems
  • Experience in BNI or similar networking organizations

Background check and references required. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

BNI’s wonderful culture is based on Givers Gain® is lived out every day by our team and over 300,000 members globally. Learn more at

An equal opportunity employer.

Apply Now