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Chapter Success Coach – Austin, TX Apply Now

  • Sales
  • Austin, TX, USA
  • Amber Volkin
  • Posted on 10-03-2023
Job Summary

Job Description

About BNI

Established in 1985, BNI is the world’s largest business referral network. With over 300,000 small-to medium-size business Members in over 11,000 Chapters across 77+ countries, we are a global company with local footprints. Our proven approach provides Members with a structured, positive, and professional referral program that enables them to sharpen their business skills, develop meaningful, long-term relationships, and experience business growth.  

Visit BNI.com to learn how BNI has impacted the lives of our Members and how it can help you achieve your business goals. 

 

Position Summary 

The Chapter Success Coach (CSC), reporting to the Managing Director of their region, ensures US CORE Chapter and Member success. CSC’s support Chapter growth and ensure every Member has the referral partners they need to be successful. Our most successful CSCs are actively engaged in building relationships, education, accountability, and growth support for 3-5 Chapters. This position works 20-25 hours per week maximum with 80% of time focused on sales and sales maintenance.   

  

Roles & Responsibilities   

  • Promote membership through recruitment and Member retention in each Chapter  
  • Develop and implement, with the manager, an effective strategy to ensure Members renew their membership on a recurring basis
  • Promote Chapter growth through operational support, outreach, training, marketing, coaching, and development  
  • Responsible for sales growth of BNI events such as conventions, higher tiered memberships, outside training
  • Routinely visit, engage with, and recognize success in each Chapter outside of the CSC’s home office by regularly attending in-person BNI regional events to encourage new Member growth, improve Member loyalty, and increase Member lifetime value and driving sales to increase new membership, for a minimum of 3 hours per week
  • Continuously identify prospects and engage them with relevant offers
  • Manage leadership team selection and training process ensuring each Chapter has a professional, focused, and growth-minded Leadership Team
  • Call and welcome new Members within two weeks of their membership induction
  • Manage and train the sales process in every Chapter and participate in required position training
  • Consistently attend regional and CORE team meetings
  • Other tasks and elements as communicated by BNI’s US Core Leadership 

 

Qualifications 

Core Competencies  

  • Sales & Sales Management  
  • A Sales-focused & Growth Mindset  
  • Communication & Negotiation  
  • Collaboration & Team Building  
  • Leadership & Accountability
  • Conflict Resolution 
  • Organized & Detail-Oriented  

Minimum Requirements  

  • High School diploma/degree or equivalent experience required
  • Valid driver’s license required
  • Commitment to excellent customer service required
  • Professional work experience in sales preferred
  • Experience in territory/account management preferred
  • Prior BNI experience preferred
  • Superb time management and planning skills
  • Strong communication and negotiation skills
  • Proficiency in MS Office 

Physical Demands & Working Conditions 

Sedentary work. Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Repetitive motion. Substantial movements (motions) of the wrists, hands, and/or fingers. The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading. 

 

This is a remote, part-time, monthly commission-paid position. This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. 

 

BNI’s wonderful culture based on Givers Gain® is lived out every day by our team and over 300,000 Members globally.  

Learn more at BNI.com 

An equal opportunity employer. 

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