Product Manager

About BNI®:

Established in 1985, BNI is the world’s largest business referral network. With over 335,000 small-to medium-size business Members in over 11,000 Chapters across 77 Countries, we are a global company with local footprints. Our proven approach provides Members with a structured, positive, and professional referral program that enables them to sharpen their business skills, develop meaningful, long-term relationships, and experience business growth.

Position Summary
The Product Manager is responsible for overseeing the entire product development lifecycle, from initial research and customer feedback to developing specifications, liaising with the tech team, testing, piloting, and rolling out the product to customers. The Product Manager will monitor feedback and use it to evolve and develop the product continuously. They will likely oversee multiple products simultaneously.

Roles and Responsibilities

• Conduct initial research and gather customer feedback to inform product development.
• Develop detailed product specifications and requirements.
• Liaise with the technology team to ensure the product is built according to specifications.
• Oversee testing and piloting of the product to ensure quality and functionality.
• Manage the rollout of the product to customers.
• Monitor customer feedback and use it to make continuous improvements to the product.
• Oversee multiple products and manage priorities effectively.
• Collaborate with other departments to ensure successful product launches and ongoing development.
• Develop and maintain product roadmaps and timelines.
• Ensure products meet market needs and align with the company’s strategic goals.

Qualifications

Required:
• Bachelor’s degree in Business Administration, Information Technology, or a related field.
• Proven experience as a Product Manager or in a similar role.
• Strong communication and interpersonal skills.
• Excellent analytical and problem-solving abilities.
• Proficient in project management and familiar with tools such as Jira, Trello, etc.
• Ability to manage multiple projects and priorities simultaneously.
• Collaborative team player with a high level of comfort with technology and technology development.

Preferred:
• Experience in product management within a services, membership, franchise, or global organization.
• Familiarity with the business networking or technology sectors.
• Certification in project management (e.g., PMP, Agile) is a plus.

Physical Demands and Working Conditions

Sedentary work. Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Repetitive motion. Substantial movements (motions) of the wrists, hands, and/or fingers. The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading.

This is a full-time position. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Learn more at BNI.com

An equal opportunity employer.

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