Operations Coordinator – Bangalore, India.

About Corporate Connections

Established in 2005, Corporate Connections®, a BNI partner company, helps established and senior business leaders develop business opportunities and grow in a collaborative environment with their peers. Embodying Our core values, Members provide each other with a personalized level of support that catalyzes commerce, nurtures networks, and fosters friendships. Our Members generate measurable results through strategic connections, developed through a cadence of structured meetings and Forums with select business professionals of companies that represent the largest 4% of companies globally.

Position Summary

We are seeking a dynamic, strategic, and results-driven Operations Coordinator to join our team. This role is instrumental in supporting the day-to-day operations of our organization, with a primary focus [RG1] on providing global concierge services to our Directors and ensuring a seamless experience for our Members. The ideal candidate will have a strong background in operational efficiency, organization, and collaboration to enhance overall team performance and improve Member engagement.

Roles and Responsibilities

• Provide high-level operational and administrative support to ensure smooth day-to-day functions of the organization.
• Work closely with the operations team to streamline internal processes, enhance workflows, and improve overall operational efficiency. Identify and implement improvements to maximize productivity and reduce inefficiencies.
• Key deliverable will be to serve as the primary point of contact for Directors, offering concierge-level support to facilitate Member connections and engagement.
• Proactively facilitate introductions, networking opportunities, and collaborations among Members to help them maximize the value of their membership.
• Coordinate and manage Member services, ensuring personalized support, seamless access to opportunities, events, and strategic connections.
• Identify opportunities to improve Member satisfaction and engagement through proactive support and strategic solutions.
• Collaborate with various teams across the organization to ensure alignment in operational goals and help foster effective communication between departments.
• Handle confidential information with discretion and professionalism.

Qualifications

• Bachelor’s degree in business administration, Operations Management, or a related field preferred.
• 3+ years of experience in operations, customer service, client relations role, preferably in a luxury or membership-based organization.
• Exceptional communication skills, both written and verbal, with a focus on building relationships and providing personalized service.
• Strong organizational skills and the ability to manage multiple tasks and priorities effectively in a fast-paced environment.
• A deep understanding of high-net-worth individuals and their needs, with the ability to anticipate and fulfill those needs with discretion and professionalism.
• Excellent problem-solving skills and the ability to handle complex or unique requests with tact and diplomacy.
• Knowledge of global destinations, travel logistics, high-end services, and event coordination is a plus.
• Proficiency with CRM tools and Microsoft Office Suite; experience with member management systems is a plus.
• Ability to work independently and as part of a team, with a strong sense of initiative and accountability.
• High level of discretion, professionalism, and problem-solving ability.

Physical Demands and Working Conditions

Sedentary work. Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Repetitive motion. Substantial movements (motions) of the wrists, hands, and/or fingers. The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading.

External Posting Language

We are a company that focuses on Building Relationships. With that, we are only hiring for in-person opportunities based in our existing offices.   

This is a full-time, exempt paid position. This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. 

Learn more at corporateconnections.com

An equal opportunity employer.