Job Description

About BNI^®:

Established in 1985, BNI is the world’s largest business referral network. With over 325,000 small-to medium-size business Members in nearly 11,000 chapters across 77 countries, we are a global company with local footprints. Our proven approach provides Members with a structured, positive, and professional referral program that enables them to sharpen their business skills, develop meaningful, long-term relationships, and experience business growth.

BNI arrived in Italy in 2004 and currently supports almost 500 Chapters and over 11,000 Members. The BNI Italy National Office supports franchisees and its team to succeed and change the way the world does business, coordinating with the headquarters and providing all the tools and useful material.

 Who we are looking for:

We are looking for a new, enthusiastic and independent resource to join the team as Office Manager. A dynamic person with strong attention to detail and excellent problem-solving skills.   The role requires a “can do/will do” attitude, the management of different priorities while respecting deadlines. A person who learns quickly and wants to learn and who above all knows how to work in a team.

BNI offers multiple opportunities for professional and leadership development and is a place for motivated, hardworking, and talented individuals to grow and advance their careers in a global organization committed to making a difference.

The role requires a full-time presence at the headquarters in the Amendola area, Milan.

Main activities and responsibilities:

• Coordinate and manage the administrative and operational activities of the office
• Contribute to the continuous improvement of internal processes
• Organize and coordinate meetings and meetings
• Assisting the President with administrative tasks, agenda management and travel
• Be the point of contact and take care of the maintenance of the offices and relations with external suppliers
• Manage confidential information at your discretion
• Take care of active/passive invoicing, calculation of external collaborators’ compensation and royalties
• Management and coordination of orders and shipments
• Ensure compliance with internal policies
• Available for occasional trips in Italy (or abroad if applicable)

Experience and skills:

• Bachelor’s degree in business administration or similar
• At least 3 years of experience in the role of office manager
• Excellent skills in the use of MS Office, especially Excel, Outlook and PowerPoint
• Excellent level of English language
• Good skills with computer systems
• Excellent written and verbal communication skills
• Highly capable and competent administrative manager
• Previous experience in customer service preferable
• Fast learning and positive attitude
• Ability to manage different priorities and meet deadlines
• Autonomous and independent who knows how to work in a team
• Attention to detail and problem solver
• Good familiarity with using Zoom and CognitoForm
• Knowledge of Stripe Payments preferred

Background check and references required. This description is not intended to contain exhaustively the complete list of activities or responsibilities required for this job. They may change at any time with or without notice.

BNI’s culture is based on Givers Gain®, lived every day by our team and over 325,000 Members worldwide.

Learn more about www.bni.com. An employer that offers equal opportunities.

#LI-onsite